Privacy policy

PRIVACY POLICY

Effective Date: September 28, 2026

RETAIL IN US LLC, doing business through Haven Wear Studio, respects the privacy of visitors and customers who interact with our online store.

This Privacy Policy describes the types of information we may collect, why we collect it, how we use and disclose it, how we protect it, and the choices that may be available to you.

By using https://www.havenwearstudio.shop/, placing an order, contacting us, or otherwise interacting with our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Haven Wear Studio is operated by:

RETAIL IN US LLC
625 MAIN STE #23 LOFT
WINDERMERE, FL 34786
United States

Privacy and customer-service contact:

[email protected]

Contact Person: CHAUNTAE ZABREEAANA RIDLEY

2. Information We May Collect

Depending on how you interact with our store, we may collect different categories of information.

Information You Provide Directly

This may include:

  • Full name;

  • Billing address;

  • Shipping address;

  • Email address;

  • Telephone number, if provided;

  • Order information;

  • Product selections;

  • Payment-related information necessary to process transactions;

  • Customer-service correspondence;

  • Return and refund information;

  • Information you voluntarily provide when contacting us; and

  • Other information necessary to complete a transaction or respond to a request.

We generally do not need to receive your complete payment-card number directly because payment information may be processed through third-party payment providers.

3. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Approximate geographic information derived from technical data;

  • Pages viewed;

  • Referring pages;

  • Time spent on portions of the website;

  • Website interactions;

  • Date and time of access;

  • General diagnostic information; and

  • Similar technical or usage information.

This information helps us understand how visitors use the store and allows us to maintain website functionality.

4. Cookies and Similar Technologies

Haven Wear Studio may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may help us:

  • Keep shopping-cart functionality working;

  • Remember selected preferences;

  • Understand website traffic;

  • Improve navigation;

  • Maintain security;

  • Detect fraudulent activity;

  • Measure website performance; and

  • Understand which areas of the store are useful to customers.

Some cookies may be placed or controlled by service providers that support website operations, analytics, advertising, payment processing, or other functionality.

Your browser may provide tools for managing cookies. Disabling certain cookies may affect portions of the website.

5. How We Use Personal Information

We may use information for legitimate business and operational purposes, including:

  • Processing and fulfilling orders;

  • Arranging shipping and delivery;

  • Processing payments;

  • Providing order confirmations;

  • Responding to customer inquiries;

  • Managing returns, refunds, and replacements;

  • Providing customer support;

  • Maintaining customer accounts where applicable;

  • Detecting and preventing fraud;

  • Protecting website and transaction security;

  • Troubleshooting technical problems;

  • Improving products and website functionality;

  • Understanding customer interaction with our website;

  • Maintaining business records;

  • Complying with legal obligations;

  • Enforcing our policies and agreements; and

  • Performing other purposes disclosed to you at or before the time information is collected.

We seek to collect and use personal information in a manner reasonably related to these purposes.

6. Payment Information

Payments may be handled by third-party payment processors.

When you submit payment information, it may be transmitted directly to or processed by the applicable payment provider under that provider's own privacy and security practices.

We may receive transaction-related information such as payment status, transaction identifiers, payment method type, or limited payment details necessary to administer your order.

7. Service Providers and Business Partners

We may disclose information to companies or individuals that perform services on our behalf, such as:

  • Payment processors;

  • Shipping and fulfillment providers;

  • Website hosting providers;

  • E-commerce technology providers;

  • Customer-support providers;

  • Analytics providers;

  • Security and fraud-prevention providers;

  • Information-technology providers;

  • Professional advisers; and

  • Other vendors necessary to operate the store.

These parties may receive information only to the extent reasonably necessary to perform the services for which they have been engaged, subject to applicable contractual or legal requirements.

8. Business Transfers

If RETAIL IN US LLC or substantially all of its assets are involved in a merger, acquisition, financing, restructuring, sale, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

9. Legal and Safety Disclosures

We may disclose information where reasonably necessary to:

  • Comply with applicable law or legal process;

  • Respond to lawful requests from governmental authorities;

  • Protect our rights or property;

  • Investigate suspected fraud or abuse;

  • Protect customers, employees, or other persons;

  • Enforce agreements;

  • Detect or prevent security incidents; or

  • Address circumstances involving potential harm or unlawful activity.

10. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no website, database, transmission, or electronic storage system can be guaranteed to be completely secure.

You should also take reasonable precautions when using online services, including protecting passwords and avoiding sharing sensitive information through unsecured communications.

11. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, dispute resolution, fraud prevention, legal compliance, and legitimate business recordkeeping.

The appropriate retention period may vary depending on the type of information and the reason it was collected.

12. Your Privacy Rights

Depending on your location and whether applicable legal requirements apply to your information, you may have rights concerning your personal information.

These may include rights to:

  • Confirm whether personal information is being processed;

  • Access personal information;

  • Correct inaccurate personal information;

  • Request deletion of personal information;

  • Obtain a portable copy of certain information;

  • Opt out of certain targeted advertising or sale activities where applicable;

  • Exercise certain rights concerning sensitive personal information; and

  • Appeal a decision concerning a qualifying privacy request where applicable.

Florida law provides qualifying consumers with specific privacy rights, including access, correction, deletion, portability, and certain opt-out rights.

13. How to Submit a Privacy Request

You may submit a privacy-related request by contacting:

[email protected]

Please clearly identify the nature of your request and provide sufficient information for us to verify that you are the person whose information is involved.

We may request reasonable information to authenticate a request and protect against unauthorized access to personal information.

Where applicable, we will process qualifying consumer requests within the time periods required by applicable Florida law. Florida's current privacy statute generally provides an initial response period of 45 days, with a possible 15-day extension when reasonably necessary and properly communicated.

14. Verification

Because privacy requests may involve sensitive information, we may need to verify the identity of the requester before completing certain requests.

We will seek to avoid collecting additional personal information solely for verification beyond what is reasonably necessary.

15. Children

Our website is intended for a general consumer audience and is not designed to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information in a manner that violates applicable requirements, please contact us so that the matter can be reviewed.

16. Third-Party Websites

Our website may contain links, integrations, payment interfaces, social-media features, or other connections to third-party websites or services.

We do not control the privacy practices of independent third parties. You should review the privacy policies applicable to those third-party services before providing information to them.

17. Do Not Track

Some browsers offer a "Do Not Track" setting. Because there is no universally accepted technical standard governing all Do Not Track signals, our website may not respond to every such signal in every circumstance.

18. Florida Privacy Law

This Privacy Policy is intended to provide clear information concerning our data practices and to operate consistently with applicable Florida privacy requirements.

Florida's privacy framework requires covered controllers to provide reasonably accessible and clear privacy notices and addresses categories of data, processing purposes, third-party disclosures, and consumer-rights procedures.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes may be made because of:

  • Changes to our business;

  • Changes in technology;

  • New services or functionality;

  • Changes in data-processing practices;

  • Changes in legal requirements; or

  • Other operational considerations.

The revised version will be posted on the website with an updated effective date.

20. Contact

For questions or requests relating to privacy, please contact:

RETAIL IN US LLC
Attn: CHAUNTAE ZABREEAANA RIDLEY
625 MAIN STE #23 LOFT
WINDERMERE, FL 34786
United States
Email: [email protected]